HELP CENTER

At TUXEDOG, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.

WHAT ARE THE PAYMENT OPTIONS?

We accept credit cards and PAYPAL payment.

WHAT IS YOUR RETURN POLICY?

We accept returns of items that are unused, unwashed, and in new condition within 14 days of arrival date. Please note that shipping costs are non-refundable. Customers are responsible for paying return and exchange shipping costs.

HOW DO I CARE FOR MY TUXEDOG COLLAR?

We recommend hand washing your collar to increase its longevity.